Overall experience was excellent. Questions were readily answered by online customer service. Unit arrived earlier than anticipated and was of good construction. Easily installed by my local plumber. Perform has thus far been excellent.
Process to order product very easy.
I call twice with questions and questions were answered. System was easy to install. Videos on site were very helpful. Installed 4 days and everything working fine.
So far I am thrilled. I had a plumber install, I believe he had to call your help line about a missing part? Easy answer. Following the suggestion of an online reviewer, I had the hot water tank drained before so when the softener started to generate my water tank filled with soft water! Brilliant, no?
That night I showered with the luxurious soft water. I recalled how wonderful it WAS, I have not had one for a few years. I can attest, salt free units can't compare.
I heartily recommend the staff at ABC Water. Even the woman who answers the phone has so many answers and so knowledgeable of the products! I am totally impressed. Love the space saver, it looks like something I will be able to manage (75yo Grama). Believe me, I did research for weeks. I don't believe any of the high priced units can possibly do anymore than this softener. I am convinced, the success of this company is it's Customer Service!
After the second control board failed due to salt corrosion on my Sears all one piece unit I started looking for a two piece unit. ABC had a space saver unit that fit in the foot print of the Sears unit. Installation was easy but they need to include the regeneration drain hose and the overflow hose in the parts (reason for 4 stars instead of 5). Water is really soft and hopefully the unit lasts for years.
I called when I was in their area and spoke with Steve. He answered all my questions and configured a system that I was able to pick up within an hour. Also had a question several days later regarding programming, called spoke with Steve again and had the answer I needed within minutes. Product is operating perfectly. Highly recommend!
SPACE SAVER WATER SOFTENER
This is a complete whole house water softener system packaged in a smaller dimension. Space saver water softener is controlled by the popular Fleck 5600sxt digital valve meter. This high capacity softening system uses premium resin for longer life. Best quality in the Industry. Recommended Service Flow up to 12 GPM. The Fleck valve includes 5 year warranty.
General water softener sizing by household size:
- 32,000 grain capacity - up to 2 people
- 48,000 grain capacity - 2 to 5 people
Water softener resin types:
- 10% Cross link resin media - ideal for City water sources.
INCLUDES TECHNICAL INSTALLATION SUPPORT - 'A Simplified Experience'
Our technical support team is ready to assist you with plumbing questions relating to water equipment installation. Are you attempting a DIY installation? Our mission is to serve DIYer's in the quest to save money Doing It Yourself. Our customers really appreciate this approach because it simplifies their experience.
Our customers tell us how happy they are to be able to call our experienced team of installers in a time of need and not get charged. That's what makes us different from our competitors. We focus on simplifying the consumer's experience with our product. A simplified experience equals a great experience and our customers agree!
We are available by:
- Phone - 602.222.9283
- Email - support@602abcWATER.com
- Text - 602.321.0145
- Facetime video calls (iPhones only) - Text us to set an appointment. Our new solution 'Show us rather than try to describe' method.
Support Hours: Monday thru Friday between 7 a.m. to 4 p.m. Arizona time.
FLECK 5600SXT DIGITAL WATER SOFTENER METER VALVE
- Large LCD display and user-selectable time clock or metered function; usable for filtration and softener systems.
- Fully adjustable 3- or 5-cycle control for efficient and reliable water treatment system.
- Super capacitor for keeping time of day during power outage.
- Time-tested, hydraulically-balanced piston for service and regeneration.
- Diagnostics for historical valve performance.
- LCD display alternates between time of day, volume remaining or days until regeneration.
- Programming stored in memory and will not be lost due to power outages
- Plumbing connections in 3/4" or 1" NPT, BSP, and sweat
WATER SOFTENER MINERAL & BRINE TANKS
Our system includes 2 American made tanks. (1) Black 10” diameter mineral tank and (1) Black 11" Brine tank. Both tanks backed by a 10 year warranty. Other colors are also available upon request. The standard color is black.
WATER SOFTENER INSTALLATION KIT
We add a special touch to our offerings. We provide an installation kit which includes items that are necessary for best practice installs such as silicone lube, a hardness test strip, a sanitizer packet, 4 ft 3/8 in. brine line, a small parts kit, and an install guide written by ABCwaters technicians that simplify the installation.
WATER SOFTENER VALUE ADDED PACKAGE
We pride ourselves in simplifying the consumer experience. We demonstrate this by PRE-LOADING the mineral tanks with resin for you to reduce heavy lifting & mess, we PRE-PROGRAM the Fleck digital meter to avoid adding guess work, we provide additional INSTALL ITEMS to save you from making extra trips to store, and we are very EASY TO CONTACT using phone, email, phone texting and now FREE FACETIME tech support.
ABOUT US - 602abcWATER
SIMPLIFYING CONSUMER EXPERIENCE
Simplifying the consumer's experience remains one of our primary goals. We realize the consumers´ experience with our product extends beyond the point of purchase. Reviewing the post sales experience has taught us to focus on specific touch points that improve this experience. A critical touch point relates to the installation of our product. We find the easier we make our product to install, the more satisfied our customers feel.❝Keep It Simple❞ Video Tutorials
Our video tutorials are simple in structure using a step-by-step format. Our content is unique in the sense that it's developed using a novice perspective while following industry best practices.Well Written Instructional Guides
We created instructional guides with an emphasis on following an ❝easy-to-understand❞ theme. Each guide can be printed or viewed electronically, and easy to locate when needed.Value Added Items
We include additional items in our packages that improve the overall value of our offering. The additional items contribute toward installation best practices and are typically not offered by competing brands. These value-added items prevent customers from having to make additional trips to the hardware store for items that we include.
EASY TO CONTACTCustomer Service
We are easy to contact. We have a customer service team ready to assist our customer needs. Customers can contact our customer service team Monday through Friday between the hours of 7am to 4pm Arizona time. Our customer service team answers questions regarding orders, package tracking, and technical support.Technical Support
Our dedicated technical support team has over 25 years of combined experience in product installation and install knowledge. Most of our DIY customers save hundreds or even thousands of dollars by installing the system themself.Innovative Approach
We´ve taken our technical support a whole new level. In addition to our email and phone support, we are now using video chat technology to assist customers. You can now ❝Show & Tell❞ rather than attempt to describe it. Customers find video chat really simplifies the process.
PREMIUM PRODUCTS AT AFFORDABLE PRICING
Offering affordable products has made us very popular with consumers. This popularity has ultimately contributed toward consumers´ gained purchase value. The more discounts we earn, the more the customer earns.Affordable Pricing
Our popularity has given us the ability to leverage bulk purchase discounts that our competitors are unable to access. Our discounts make it possible to offer quality products at affordable pricing. The benefit of the discount is two fold in the sense that it affords us the ability to build a knowledge support team to serve our happy customers.Fast Free Shipping
We offer fast free shipping. We are able to sustain this consumer benefit due to our high volume of shipping throughout the United States. Our shipping carrier provides discounts as our volume grows and ultimately benefiting the consumer.
PROUD TO BE AN AMERICAN COMPANY
ABC WATER / 602abcWATER - We are located in Phoenix Arizona USA. Give us a call with any questions about our ABCwaters built products.(602) 222-9283
23910 N. 19th Ave Suite #8
Phoenix, AZ 85085