It was recommended to purchase the rebuild kit instead of just the one part, which I feel was good advice.
The valve replacement went without any problems. It was straightforward, though there weren't any instructions provided. We looked at the installation manual which provided some direction, but otherwise it was obvious on what/how to replace the valve once the cover was off.
Product is very satisfactory as advertised. However the packaging was very poor. Both boxes had flaps open along with dents in the boxes. Shipper delivered both boxes upside down. Luckily nothing was missing.
Great for using on a well. Fairly straight forward setup. I bundled this softener with an upflow carbon filter also. Got rid of the rotten egg smell. Very happy with the system.
Promptly answered all my questions, arrived quickly, product works perfectly
I am over-all pleased with my purchase, the website is very miss leading about how easy it is to reach someone, call, text, e-mail. This gave me the impression they were there ready to answer any questions. Well this was not so, before or after the sale. I say all that but i did get my questions answered prior to the sale.. by the owner (reached him by doing some digging), when it arrived, it appeared not to be packaged very well - to be shipped by the Brown Truck, There were some pcs missing and wrong part but not due to the damaged packaging. It has been up and running for a month now. I plan to take a water sample to be checked by someone local to see if i have my settings correct as the instructions on this area was lacking in my opinion.
Great product, great price. Tech support team answered all my questions quickly.
unbelievably easy to use. worked like a charm
This is my 5 th water softener with Fleck Valves over a 20 year span at different locations. The technology improvements are tremendous. This system is by far the easest to program. No pins to insert etc. The follow up service by 602ABCWATER was great. The only conflict I had was with the amount of salt to put in the Space Saver Tank. If you put the specified 2 bags (40lbs ea ) the water level in the tank upon regeneration is about 8 " above the salt level. The printed instructions say to keep the salt level above the water level. I've always been told to keep the salt above the water level. 602ABCWATER told me to keep the salt level below the water level. I keep it above.
I purchased the Fleck 5600SXT at ABCwaters in Peoria, AZ. The entire process was superb. They built my system while I waited, explained the installation and setup process and offered assistance at any time. It was easy to install even without any plumbing experience. Customer service is the best!
Easy to install, works great
A few bumps, but wonderful system and the water is excellent.
My order was missing parts when it arrived so I had to reschedule a plumber and call to have parts sent. Once the system was up and running it was apparent that the meter was not working and not counting down the gallons of water used. I am now waiting for another water meter from 602ABCWater. I hope this will fix the problem and that I am able to replace the part without hiring a plumber.
having the right connectors present when you begin the installation is terrific but i wish longer lengths had been available. i was able to connect everything but the hoses were not long enough to allow lining up my equipment like i wanted to. other than that, they worked great.
Prior to ordering my water softener, I called 602ABCWATER several times. A couple of times I received a recording stating that they would return my call. Each time, within a short time, my call was returned. The phone service I received was excellent.
I purchased the 48 grain water softener. The instructions were well written, and easy to understand. Installation was easy. The unit was already programed.
I am very satisfied, and would purchase from 602ABCWATER again.
So far so good...has only been installed for a week...typical "fitting" issues going up from 3/4 inch SharkBite fitting to the 1 inch fitting on the Filtration head. Brass reducers did the trick. Be careful threading the brass fittings onto the plastic threads...
Fast, competent and friendly installation.
Good product, good people.
0 hardness immediately after installation! Very happy with the purchase
602 ABC Water Review
I found 602abcwater helpful and easy to work with. Saved me lots of $'s!!! Install took approximately 1/2 day including a trip to Home Depot for Potassium Chloride. If you are an intermediate to advanced DIYer, you'll have no problem!!! Videos are easy to follow and phone tech support is responsive!!!
Quick shipping on the softener, filter, and brine tank. Only took a few business days from order to doorstep arrival.