Very pleased with the product and, since we are in Phoenix, AZ, I was able to pick it up and met with the very helpful staff. The only fly in the ointment was the lack of precise instructions for the programming of the Fleck 5600 SXT head. However there was plenty of info available on the web and, to be fair, I was asked if I needed any assistance and I did not respond at that time. I installed the unit in our 5th wheel and integrated it with the water and drain system of the RV. The water softeness has really made a difference in all things the are best known for and my only regret is to not have bought this unit before. Love the fact that the regeneration process is fully automated.
Softener arrived promptly but with a 1" yoke instead of 3/4" as ordered. Received replacement quickly and all went in as planned. Also added flow meter. I installed this softener in my motor home cargo bay. Seems to be working great so far (1st week of use). Make sure to watch programming video on You tube. The manual may work for installs without meter. Programming is simple once you have correct info.
Purchased this unit for my motor home because of the compact size and price. Easy to assemble and connect. All components are marked as USA made or assembled including the Fleck 5600sxt head. I would not buy a China made water softener unit. I was told it comes with 10% cross link resin. Not sure who supplies the resin. I recommend if you order this item to request 3/4” MPT yoke over the standard 1” yoke if installing in a motor home which is a no cost option. Most RV’s use 1/2” Pex plumbing. This systems uses day override to determine regeneration cycle. I would like to see 602 ABC water offer 2 options on there order page. A turbine flow meter option so gallons of usage can be used as a regeneration option, and fine resin option for use in areas where well water with high rust is found. The turbine flow meter can be added to the Fleck 5600 SXT head after fact but requires an addition purchase of the turbine and wire connector which is easy to install. Some reprogramming of the Fleck head is required which is explained in their online manual. The tech support I received from Steve Sexton at 602 ABC water was excellent. I asked for the initial programming used for my Fleck head and some other technical information and it was provided very quickly. The price is very competive compared to some units using the Clack control head which is only availabile from installers.
A GREAT BUY FOR A QUALITY PRODUCT
Perfect for RVs, Mobile Homes, Tiny Homes, Condo & Cabins
COMPACT 16,000 CAPACITY WATER SOFTENER OVERVIEW
Complete turn-key compact water softener system. Unlike a typical portable water softener, there's no manual messy regeneration process!! It's automatically controlled by the popular Fleck 5600sxt digital valve meter. 16,000 grain high capacity softening system uses an UPGRADED 10% Cross-linked resin for longer life. Best quality in the Industry. Recommended for RVs, Mobile Homes, Condos, Apartments and Tiny Homes. Fleck valve includes a 5-year warranty.
We add a special touch to our offerings. We provide an installation kit which includes items that are necessary for best practice installs such as silicone lube, a hardness test strip, a sanitizer packet, 4 ft 3/8 in. brine line, a small parts kit, and an install guide was written by ABCwaters technicians that simplify the installation.
MINERAL & BRINE TANKS
The Complete system is built using 2 American made tanks. (1) Grey 10” x 18” mineral tank and (1) Black round 10” x 18” Brine tank complete with safety float. Both tanks backed by multi-year warranties. The mineral tank has a 10-year warranty and Brine tank has a 1-year warranty.
VALUE ADDED PACKAGE
We pride ourselves in simplifying the consumer experience. We demonstrate this by PRE-LOADING the mineral tanks with resin for you to reduce heavy lifting & mess, we PRE-PROGRAM the Fleck digital meter to avoid adding guesswork, we provide additional INSTALL ITEMS to save you from making extra trips to store, and we are very EASY TO CONTACT using phone, email, phone texting and now FREE FACETIME tech support.
PRODUCT TECH SUPPORT
Hands down our most popular model and size. Made using the highest end components and hand assembled in Arizona by ABCwaters. Experience the difference and see why we are the industry leader. Email, Phone, Text, and NEW Facetime support along with YouTube videos give you SUPPORT for before, during or after the installation.
ABOUT US - 602abcWATER
SIMPLIFYING CONSUMER EXPERIENCE
Simplifying the consumer's experience remains one of our primary goals. We realize the consumers´ experience with our product extends beyond the point of purchase. Reviewing the post sales experience has taught us to focus on specific touch points that improve this experience. A critical touch point relates to the installation of our product. We find the easier we make our product to install, the more satisfied our customers feel.❝Keep It Simple❞ Video Tutorials
Our video tutorials are simple in structure using a step-by-step format. Our content is unique in the sense that it's developed using a novice perspective while following industry best practices.Well Written Instructional Guides
We created instructional guides with an emphasis on following an ❝easy-to-understand❞ theme. Each guide can be printed or viewed electronically, and easy to locate when needed.Value Added Items
We include additional items in our packages that improve the overall value of our offering. The additional items contribute toward installation best practices and are typically not offered by competing brands. These value-added items prevent customers from having to make additional trips to the hardware store for items that we include.
EASY TO CONTACTCustomer Service
We are easy to contact. We have a customer service team ready to assist our customer needs. Customers can contact our customer service team Monday through Friday between the hours of 7am to 4pm Arizona time. Our customer service team answers questions regarding orders, package tracking, and technical support.Technical Support
Our dedicated technical support team has over 25 years of combined experience in product installation and install knowledge. Most of our DIY customers save hundreds or even thousands of dollars by installing the system themself.Innovative Approach
We´ve taken our technical support a whole new level. In addition to our email and phone support, we are now using video chat technology to assist customers. You can now ❝Show & Tell❞ rather than attempt to describe it. Customers find video chat really simplifies the process.
PREMIUM PRODUCTS AT AFFORDABLE PRICING
Offering affordable products has made us very popular with consumers. This popularity has ultimately contributed toward consumers´ gained purchase value. The more discounts we earn, the more the customer earns.Affordable Pricing
Our popularity has given us the ability to leverage bulk purchase discounts that our competitors are unable to access. Our discounts make it possible to offer quality products at affordable pricing. The benefit of the discount is two fold in the sense that it affords us the ability to build a knowledge support team to serve our happy customers.Fast Free Shipping
We offer fast free shipping. We are able to sustain this consumer benefit due to our high volume of shipping throughout the United States. Our shipping carrier provides discounts as our volume grows and ultimately benefiting the consumer.
PROUD TO BE AN AMERICAN COMPANY
ABC WATER / 602abcWATER - We are located in Phoenix Arizona USA. Give us a call with any questions about our ABCwaters built products.(602) 222-9283
23910 N. 19th Ave Suite #8
Phoenix, AZ 85085