The by pass valve on the water softener (not carbon tanks by pass) has a leak on a o ring and is dripping. My plumber, O&M Plumbing (Oandmplumbing.com) installed the Home Filtration system and said the bypass valve is leaky.
We would like to get this replaced, please.
This system is very easy to install and I bought the system after a friend referred me to 602abcwater. I am very happy with the transaction with 602abcwater. The system arrived in a timely manner. Customer support is also very easily accessible. Thank you.
Great product here. Does exactly what it purports it to do for a fraction of what the local snake oil salesmen will sell you. A water softener is not magic, and there is no reason in the world to charge for something like it's made of gold. The Fleck and 602ABCwater are the way to go.
Multiple times I had called them to check on a few things, and they were super helpful and supportive of their product. If I move again, I will by from them hands down.
I very seldom write reviews, only for either exceptionally good or bad experiences. In this case it has been exceptionally good!! And normally I buy everything I can from Amazon, but in this case I bought direct from 602ABCWater. I knew nothing about water softeners or RO systems before starting this process, but after about a dozens email questions with Brandi at 602ABCWater, I ordered the system. Her responses were quick and she answered everything I needed to order the system. Installation was easy following the manual and watching the online videos (very helpful). And the results have been amazing. My wife has a set of Dary Rees glassware she hand washes and usually it is a pain to dry them without spots. When she washed them this year, she just let them air dry and she was thrilled (thrilled is putting it mildly) they air dried with no spots. We also love the RO system. Again, easy to install and the results are great. If you are at all a bit handy around the house, the online videos are a great source for installation instructions and installation of either system shouldn't be a problem.
I would highly recommend a water softener or RO system from 602ABCWater.
Why Do You Need This?
Pairing the 3 water systems produces 5 customer benefits:
Benefit 1: Filter & Soften Entire Home Water. Removes hard water and unwanted contaminants, smells & tastes from water prior to entering your home. The whole house will have carbon filtered softened water.
Benefit 2: Extend Water Softener Resin Media by Up to Decades. Our premium granular activated carbon (GAC) filtration media will prevent chlorine from destroying your water softener resin. If the carbon media is properly maintained, your water softener resin media could possibly last for decades.
Benefit 3: Easy Install & Low Maintenance. As you will see in our reviews, our customers tell everyone how easy this package is to install. The water softener requires an occasionally bag of salt, and the carbon filtration media won’t need to be changed for years depending on your water quality. We can teach you how to change media when it’s time.
Benefit 4: Bundle & Save Money. Save $200 buying pairing all 3 water systems rather than each unit separately. Payless Buying More. That savings could purchase years worth of salt for your water softener.
Benefit 5: Drinking Water on Faucet Tap. Our RO water filter system will produce up to 75 gallons per day of refreshing purified drinking water. Time to get rid of plastic bottle water. This RO has a highly efficient 1:1 purifying ratio compared to traditional ROs that produce an inefficient 5:1 ratio.
Protect the Entire Household Water
Save $200 by packaging all 3 pieces
WATER SOFTENER + 75 gpd REVERSE OSMOSIS + UPFLOW CARBON FILTRATION
INCLUDES TECHNICAL INSTALLATION SUPPORT
'A SIMPLIFIED EXPERIENCE'
Our technical support team is ready to assist you with plumbing questions relating to water equipment installation. Are you attempting a DIY installation? Our mission is to serve DIYer's in the quest to save money Doing It Yourself. Our customers really appreciate this approach because it simplifies their experience.
Our customers tell us how happy they are to be able to call our experienced team of installers in a time of need and not get charged. That's what makes us different from our competitors. We focus on simplifying the consumer's experience with our product. A simplified experience equals a great experience and our customers agree!
We are available by:
- Phone - 602.222.9283
- Email - support@602abcWATER.com
- Text - 602.321.0145
- Facetime video calls (iPhones only) - Text us to set an appointment. Our new solution 'Show us rather than try to describe' method.
Support Hours: Monday thru Friday between 7 a.m. to 4 p.m. Arizona time.
WATER SOFTENER SYSTEM
This is a complete whole house water softener system. Our water softener is controlled by the popular Fleck 5600sxt digital valve meter. This high capacity softening system uses premium resin for longer life. Best quality in the Industry. Recommended Service Flow up to 12 GPM. The Fleck valve includes 5 year warranty.
General water softener sizing by household size:
- 32,000 grain capacity - up to 2 people
- 48,000 grain capacity - 2 to 5 people
- 64,000 grain capacity - 5+ people
Water softener resin types:
- 10% Cross link resin media - ideal for City water sources.
- Fine mesh resin media - ideal for a Well water sources. This resin is perfect for water sources that need an Iron removal solution.
FLECK 5600SXT DIGITAL WATER SOFTENER METER VALVE
- Large LCD display and user-selectable time clock or metered function; usable for filtration and softener systems.
- Fully adjustable 3- or 5-cycle control for efficient and reliable water treatment system.
- Super capacitor for keeping time of day during power outage.
- Time-tested, hydraulically-balanced piston for service and regeneration.
- Diagnostics for historical valve performance.
- LCD display alternates between time of day, volume remaining or days until regeneration.
- Programming stored in memory and will not be lost due to power outages
- Plumbing connections in 3/4" or 1" NPT, BSP, and sweat
WATER SOFTENER MINERAL & BRINE TANKS
The water softener system includes 2 American made tanks. (1) Black 10” to 13" diameter mineral tanks - dependent on grain capacity. (1) Black brine tank. Both tanks backed by a 10 year warranty. Other colors are also available upon request. The standard color is black.
Mineral Tank Dimensions:
- Add 6" more in height for the Control Meter.
WATER SOFTENER INSTALLATION KIT
We add a special touch to our offerings. We provide an installation kit which includes items that are necessary for best practice installs such as silicone lube, a hardness test strip, a sanitizer packet, 4 ft 3/8 in. brine line, a small parts kit, and an install guide written by ABCwaters technicians that simplify the installation.
VIDEO: How To Install a Fleck 5600SXT Water Softener
UPFLOW CARBON FILTRATION SYSTEM
Complete System Features:
- Eco-friendly because the system doesn't require electricity.
- Simple In/Out Valve
- Removes a Wide Range of Contaminates
- Most chemicals
- Most Odors
- Most Tastes
Upflow Carbon Basic Specs:
- Bypass Valve with 1" connection
- Service Flow Rate of 4-11 GPM
- 1.5 ft.³ High Activity Carbon Media - Carbon media is a natural media derived from coconut shells that removes water contaminates through absorption.
VIDEO: How To Install an Upflow Carbon Filtration System to a Water Softener
5 STAGE REVERSE OSMOSIS DRINKING WATER FILTER (RO)
This is a complete 5-stage reverse osmosis drinking water filtration system. This system has the capacity to filter drinking water for most household sizes. (1) 4-stage depth sediment filter, (2) carbon block filters made of coconut shell activated carbon, (1) thin film composite reverse osmosis membrane, (1) activated in-line carbon post-filtration, (1) 3.2-gallon water storage tank. The package also includes an install kit with accessories.
5 Stages of Treatment:
Stage 1: 5 micron sediment pre-filtration for mechanical reduction of rust and particulate, and provides membrane protection.
Stage 2: 10 micron carbon block. Made from coconut shell granular activated carbon pre-treatment filter.
Stage 3: 10 micron carbon block. Using 2 stages of carbon block will reduce tastes, odors, chlorine, & organic impurities.
Stage 4: This is the reason behind the 1:1 high efficient water savings ratio. This unique thin film composite membrane is used for reduction of dissolved solids, including the range of toxic heavy metals, plus other harmful contaminants.
Stage 5: This is an activated in-line carbon filtration is used for final post-filtration to remove off-tastes & potential odors.
OPTIONAL Stage 6: Add an optional alkaline inline filter. Inline Coconut Carbon Filter Cartridge remineralizes back in your water and raises your pH level. Find Alkaline inline filter here: Inline Alkaline Filter
Remove up to 96% of contaminants found in residential tap water including but not limited to chlorine, lead, nitrates, chromium, arsenic, a range of toxic heavy metals, organic impurities, fluoride, bacteria, viruses. This 5 stage filter systems remove up to 1,000+ contaminants and does it at a 50 or 75 gallon per day filtering capacity.
INSTALLATION and MAINTENANCE
A very simple install and filter replacement system. You will wonder why you didn’t do this sooner. We provide customers with various types of helpful DIY resources to simplify your experience with our products. Our attention to detail shows in our installation kit which includes silicone lubricant for 'O'-rings and a sanitize packet to sterilize and flush your system. Expect filter replacement time range between 6 months to 12 months depending on usage.
Pre and post filters recommended change every 6 months for regular usage, or once a year in light usage.
Change recommended based on periodic TDS rejection tests. Typical is every two years.
We guarantee satisfaction with our product and customer service or get your money back. We pride ourselves in providing a hassle free consumer experience. We offer a 60-day return policy with money back guarantee. We back our product with a 12-month warranty to protect consumers from defective parts and craftsmanship. Reverse osmosis system is assembled with NSF approved parts and filters.
TECHNICAL SUPPORT TEAM ACCESS
Rest assured that you can count on our experienced technical support team to assist you with any installation questions. Our experienced technical support team is on standby to answer your questions Monday thru Friday between 9am to 4pm Arizona time. Installation guide and DIY video are value-added resources available to our customers.
VIDEO: How To Install a 5 Stage High Efficiency Reverse Osmosis System
ABOUT US - 602abcWATER
SIMPLIFYING CONSUMER EXPERIENCE
Simplifying the consumer's experience remains one of our primary goals. We realize the consumers´ experience with our product extends beyond the point of purchase. Reviewing the post sales experience has taught us to focus on specific touch points that improve this experience. A critical touch point relates to the installation of our product. We find the easier we make our product to install, the more satisfied our customers feel.❝Keep It Simple❞ Video Tutorials
Our video tutorials are simple in structure using a step-by-step format. Our content is unique in the sense that it's developed using a novice perspective while following industry best practices.Well Written Instructional Guides
We created instructional guides with an emphasis on following an ❝easy-to-understand❞ theme. Each guide can be printed or viewed electronically, and easy to locate when needed.Value Added Items
We include additional items in our packages that improve the overall value of our offering. The additional items contribute toward installation best practices and are typically not offered by competing brands. These value-added items prevent customers from having to make additional trips to the hardware store for items that we include.
EASY TO CONTACTCustomer Service
We are easy to contact. We have a customer service team ready to assist our customer needs. Customers can contact our customer service team Monday through Friday between the hours of 7am to 4pm Arizona time. Our customer service team answers questions regarding orders, package tracking, and technical support.Technical Support
Our dedicated technical support team has over 25 years of combined experience in product installation and install knowledge. Most of our DIY customers save hundreds or even thousands of dollars by installing the system themself.Innovative Approach
We´ve taken our technical support a whole new level. In addition to our email and phone support, we are now using video chat technology to assist customers. You can now ❝Show & Tell❞ rather than attempt to describe it. Customers find video chat really simplifies the process.
PREMIUM PRODUCTS AT AFFORDABLE PRICING
Offering affordable products has made us very popular with consumers. This popularity has ultimately contributed toward consumers´ gained purchase value. The more discounts we earn, the more the customer earns.Affordable Pricing
Our popularity has given us the ability to leverage bulk purchase discounts that our competitors are unable to access. Our discounts make it possible to offer quality products at affordable pricing. The benefit of the discount is two fold in the sense that it affords us the ability to build a knowledge support team to serve our happy customers.Fast Free Shipping
We offer fast free shipping. We are able to sustain this consumer benefit due to our high volume of shipping throughout the United States. Our shipping carrier provides discounts as our volume grows and ultimately benefiting the consumer.
PROUD TO BE AN AMERICAN COMPANY
ABC WATER / 602abcWATER - We are located in Phoenix Arizona USA. Give us a call with any questions about our ABCwaters built products.(602) 222-9283
23910 N. 19th Ave Suite #8
Phoenix, AZ 85085